Return Policy

At Verge Biotanical, we understand the importance of customer satisfaction. That's why we have a comprehensive return policy in place to ensure that our customers are happy with their purchases.

If for any reason you are not completely satisfied with your Verge Biotanical product, you may return it within 30 days of purchase for a partial or full refund (depending on the individual customer case). We believe in the quality of our products and want to make sure that you are completely satisfied with your experience.

To initiate a return, please contact our customer service team at info@tryverge.com with your order number and shipping address. Our dedicated team will guide you through the return/refund process.

When returning a product, please make sure that it is in its original packaging and in unused condition. We cannot accept returns on products that have been opened or used, as we strive to provide our customers with the highest quality products.

Once we determined your eligibility for a return/refund, our team will process your refund within 5 business days. Please note that the refund will be issued to the original form of payment used for the purchase.

If you have any questions or concerns about our return policy, please don't hesitate to reach out to our customer service team. We are here to assist you and ensure that you have a positive experience with Verge Biotanical.

Thank you for choosing Verge Biotanical. We appreciate your business and look forward to serving you again in the future.